After exit announcement, Citi Malaysia seeks to assure customers, employees, stakeholders

23-Apr-2021 Intellasia | Malay Mail | 5:02 AM Print This Post

Following the decision of its parent Citigroup Inc to leave retail banking in here, Citi Malaysia has promised to keep the best interests of its customers, employees and other stakeholders at heart as it makes the transition.

In a statement today, Citi Malaysia leaders said consumer business operations will operate as normal and clients would not experience any deterioration in service levels.

“As we embark on a new chapter in Malaysia, we will ensure that we do this in a way that protects the interests of and minimises the impact on our customers, employees and other stakeholders,” said Citi Malaysia chief executive officer Usman Ahmed.

Usman added Citi Malaysia will provide further updates when these are available.

Following the decision of its parent Citigroup Inc to leave retail banking in here, Citi Malaysia has promised to keep the best interests of its customers, employees and other stakeholders at heart as it makes the transition.

In a statement today, Citi Malaysia leaders said consumer business operations will operate as normal and clients would not experience any deterioration in service levels.

“As we embark on a new chapter in Malaysia, we will ensure that we do this in a way that protects the interests of and minimises the impact on our customers, employees and other stakeholders,” said Citi Malaysia chief executive officer Usman Ahmed.

Usman added Citi Malaysia will provide further updates when these are available.

https://www.malaymail.com/news/malaysia/2021/04/21/facing-call-to-be-banned-malaysia-citi-seeks-to-assure-customers-employees/1968223

 

Category: Malaysia

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