Binh Duong to promote IT application in administrative reform

15-Oct-2019 Intellasia | VOV | 6:02 AM Print This Post

Binh Duong has found many good ways to strengthen the administration and reform administrative procedures.

VOV will look at how information technology application improves administrative procedures and the province’s business investment environment.

Binh Duong has ranked 4th among Vietnam’s 63 provinces and cities in terms of IT application in state agencies. On the provincial competitiveness index (PCI), Binh Duong jumped from 14th place in 2017 to 6th place in 2018. Binh Duong rose to the top of the Southeast region because agencies in the province worked hard to deploy and apply IT solutions.

As part of IT administrative reform activities, Binh Duong has deployed electronic one-stop software and online public services. 300 level 3 and 4 public services are now deployed online.

Truong Cong Huy, director of the Binh Duong Public Administration Centre, said “Initial survey results show that 97 percent of administrative procedures were completed in a timely fashion. 96 percent of people and businesses said they were satisfied with service. We will continue to improve to increase the level of satisfaction.”

The application of IT has already had outstanding results. Registering a new enterprise takes only 2 working days. 98 percent of business registrations are done online; procedures for obtaining investment registration certificates have been simplified; 100 percent of tax returns are processed by computer; procedures for granting certificates of land use rights have been streamlined.

The People’s Committee of Binh Duong province has directed departments, branches, and district-level People’s Committees to put 30 percent of level 3 public services online by the end of 2020; 100 percent of administrative procedures are processed through the province’s electronic one-stop shop.

Mai Hung Dung, Chair of the Binh Duong Provincial People’s Committee, said “The province’s public administrative centre contributes greatly to the businesses’s assessment on the province’s public services. Ranking is important, but not as important as the PCI rating in determining what reforms are still needed.”

Applying IT in customs procedures creates favourable conditions for businesses, and reduces smuggling and trade fraud. It also boosts the competitiveness of the province and improves its business environment. The flexibility and creativity of Binh Duong province has benefited the people and made the province more attractive to new businesses.

Tran Huu Khang of the Nippon Vietnam Co., Ltd, said “To use this public service programme, we have to go once. This reduced our travel and man hour expenses and freed up time for other tasks.”


Category: Business, Vietnam

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