Continuum Reinforces International Commitment with New HQ in Sydney, Australia

17-Jan-2017 Intellasia | BusinessWire | 8:00 PM Print This Post

Continuum Expanding Presence in Fast Growing Asia Pacific Market with
Leading Managed IT Services

BOSTON & SYDNEY–(BUSINESS WIRE)–#APACContinuum®,
exclusive provider of the only vertically integrated IT service delivery
platform that enables MSPs to scale rapidly and profitably, is expanding
the company’s role in the Asia Pacific (APAC) market with a new regional
headquarters in Sydney, Australia. Frank
Bauer
, who was part of Continuum’s founding team, will help to lead
the company’s regional expansion and commitment as the new APAC Managing
Director.

The new office underscores Continuum’s tremendous partner growth in the
Australia and New Zealand markets over the past two years. The
investment will help Continuum to directly support partners as they
expand across the Asia Pacific region, maintain high service levels and
build on strong demand for the company’s products and services.

“The investment highlights the increasing importance of the Asia Pacific
market to Continuum, driven by robust demand for our offerings in
Australia and New Zealand,” said Robert
Kocis
, Chief Revenue Officer at Continuum. “While it reinforces our
commitment to our regional partners, the new office also represents our
first step in expanding our footprint in this high growth and
competitive market.”

Bauer’s 18 years of IT channel experience will be instrumental in
Continuum’s APAC success, leading the strategic initiative to build a
strong regional foundation. With a proven record of performance and
relationship-building, he will use his strengths to work in close
cooperation with regional Managed Service Providers (MSPs), IT Service
Providers (ITSPs) and Office Equipment Dealers (OEs) to achieve their
business goals.

Service excellence is a principal focus for Bauer and his new APAC team.
With a direct presence in the region, he will help partners to meet
their service level commitment and better support their regional
operations. Reporting directly to Kocis, he is also rolling out
Continuum’s regional strategy to expand its business across the diverse
region.

“I am thrilled to be part of Continuum’s next chapter in global growth
and development,” said Frank Bauer. “Our expansion into the Asia Pacific
market with a new office and team solidifies our commitment to success
in the region.”

Regional partners are already applauding Continuum’s new investment.
They laud the company’s commitment to offering direct support to a
region that is already experiencing tremendous growth in MSPs and ITSPs.

“With Geek’s aggressive growth strategy and induction into the CRN Fast
50 list of fastest growing IT companies in the APAC region, we were
grappling with how to continue to scale our business without
compromising our reputation for excellent customer service and
responsiveness,” said Jon
Paior
, Consultant at Geek
Pty Ltd
, an MSP based in Australia since 2004. “Utilizing our HTG
Peer Group, we conducted due diligence on multiple third party offerings
and from Geek’s perspective, Continuum came out on top with every
metric. The ease of client on boarding and the seamless interaction with
their 24×7 Help Desk and NOC were unparalleled. Geek could not continue
to meet aggressive growth targets without our close partnership with
Continuum. We are pleased that Frank Bauer has been appointed to head up
the APAC region – an indication of Continuum’s continued commitment to
our region and community.”

With the addition of the new regional headquarters in Sydney, Continuum
now operates from six offices, including Boston,
Massachusetts (Corporate Headquarters); Cranberry
Township
, Pennsylvania; Houston,
Texas; London,
England; and Mumbai,
India.

To contact the Sydney, Australia office, email: [email protected].

About Continuum
Continuum empowers managed IT service
providers, giving them the technology platform, services and processes
they need to simplify IT management and deliver exceptional service to
their small and medium-sized clients. Continuum’s vertically integrated
IT service delivery model combines an unmatched SaaS-based technology
suite with a world-class NOC and Help Desk, allowing them to not only
remotely monitor, manage, backup and secure their clients’ IT
environments from a single pane of glass, but scale rapidly and
profitably. Continuum employs more than 1,400 professionals worldwide
and monitors more than 1 million endpoints for its 5,800 partners,
including MSPs servicing more than 60,000 SMB customers and web hosting
providers protecting more than 250,000 servers with Continuum’s R1Soft
product line. For more information, visit https://www.continuum.net/
or https://www.r1soft.com/
and follow on LinkedIn
and Twitter @FollowContinuum.

All trademarks recognized.

Contacts

BroadPR
Tracy Wemett, +1-617-868-5031
[email protected]

 


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