CRM Software Market Procurement Report – Pricing, Trends, and Forecast by SpendEdge

20-Oct-2017 Intellasia | BusinessWire | 9:45 PM Print This Post

LONDON–(BUSINESS WIRE)–#crm–Global procurement intelligence advisory firm, SpendEdge,
has announced the release of their ‘CRM
Software Procurement Research Report
.’ The insights and data in
this report provide a strategic analysis of the supply markets, factors
influencing purchasing decisions, procurement best practices, pricing
models, supplier landscape, and an analysis of the supplier capability
matrix for the IT
. This report breaks down the data and analysis behind
the procurement of CRM software and acts as an all-inclusive guide for
making smart purchasing decisions.

“The growth of the global CRM software market can be attributed to
the increased adoption of cloud-based CRM software solutions due to
their low costs and easy maintenance capabilities,” says SpendEdge
procurement research analyst Bhuvaneshwari Udayakumar. “Also, the
growing need to enhance customer retention rate is driving the demand
for CRM software applications across geographies,” added Bhuvaneshwari.

Key Report Features

Supply Market Insights   Negotiation Strategies
Procurement Best Practices   Category Risk Analysis
Cost Saving Opportunities   Key Supplier Analysis
Pricing Models   Supplier Capability Matrix

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focus on cost-saving aspects of procurement and optimization of category

Report Insights

  • The increase in usage of cloud-based CRM applications is mainly due to
    its cost-effective solutions with easy deployment and maintenance
    capabilities. The CRM market is further expected to grow in the coming
    years owing to the increased adoption of social CRM to focus on
    resolving customer queries via social platforms.
  • Procurement managers should adopt systematic procurement practices
    that allow them to exert better control over service providers,
    irrespective of prevailing market conditions. Furthermore, this will
    help them manage expenses and service quality better.
  • One of the major challenges faced by the buyers is the difficulty in
    migrating data from existing CRM solutions to cloud-based CRM
    solutions due to the complexities associated with such data transfers.
    To overcome this, the procurement professionals should perform
    periodic vulnerability assessments.

This report is available at a discount for a limited time only: View
the report snapshot before purchasing

CRM Software Market Pricing Trends

The per-user licensing model is the most widely-adopted pricing model in
the global CRM software market as buyers need to pay only as per usage
resulting in higher ROI. The subscription-based and modular pricing
model also find comparable adoption. In the modular pricing model,
buyers pay only for the required functionalities whereas in the
subscription-based pricing model the subscription costs are relatively
high and enable buyers to obtain better and faster ROI since the prices
are fixed.

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About SpendEdge

SpendEdge shares your passion for driving sourcing and procurement
excellence. We are a preferred procurement intelligence partner for
Fortune 500 firms and other leading companies across numerous
industries. Our strength lies in delivering robust, real-time
procurement market intelligence that helps sourcing and procurement
professionals make informed decisions. These innovative procurement
solutions help enterprises transform structural capabilities, improve
execution efficiency, and fast-track time to savings.


Shilpa Balakrishnan
US: +1 (844) 746-0600
[email protected]


Category: BusinessWire, PRAsia

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