Hundreds of e-scooter food-delivery riders apply for trade-in grants on first day of sign-ups

18-Nov-2019 Intellasia | TodayOnline | 6:02 AM Print This Post

Hundreds of eligible food-delivery riders have applied for e-scooter trade-in grants within the first few hours after applications opened on Friday (November 15), food-delivery companies GrabFood and Foodpanda told TODAY.

The third major food-delivery company, Deliveroo, said that it has received applications for its trade-in scheme, which it announced to its riders on Friday, but declined to reveal the number of sign-ups so far.

Meanwhile, the National Trades Union Congress (NTUC) unveiled several measures for food-delivery riders, including offering them Kopitiam and NTUC FairPrice gift cards, as well as help for those who wish to switch jobs.

A GrabFood spokesperson said that about 20 per cent of its delivery partners who ride personal mobility devices (PMD) have applied for its scheme within four hours after the applications began at 12pm. The company declined to provide the exact figure.

A Foodpanda spokesman said that a third of its eligible riders understood to be more than 300 had signed up within the first few hours of the company launching its scheme.

In total, there are about 7,000 food-delivery e-scooter riders affected by the footpath ban that took effect on November 5.

More than one in three GrabFood delivery riders rely on e-scooters to fulfil orders. For Deliveroo, only 5 per cent of its riders use personal mobility devices including e-scooters while for Foodpanda, it is 12 per cent.

Deliveroo is the last of the three major food-delivery companies to announce its scheme, GrabFood having unveiled theirs on Tuesday and Foodpanda on Thursday.

Deliveroo’s scheme is similar to GrabFood’s if riders have completed at least 20 orders from October 9 to November 7, then they will receive the full grant S$600 for the purchase of a bicycle and S$1,000 for an electric bicycle.

For riders who have completed fewer than 20 orders in the same period, they will receive 80 per cent of the grant, with the remainder to be given to them upon completion of 20 deliveries within the first month of switching over to the new vehicle.

Riders are eligible to receive grants as long as they are active Deliveroo e-scooter account holders, and have been notified via SMS and email for instructions to sign up.

Foodpanda’s scheme involves it buying e-bikes for its riders those who have completed 100 working hours from the October 9 to November 7 period are eligible to receive them. They may still choose to buy their own vehicles with grants as much as S$600 for bicycles and S$1,000 for e-bicycles.

Riders who have worked less than 100 hours in the aforementioned period have to buy their own vehicles. If they complete 100 orders by December 31, they will receive half of the grant up to S$300 for bicycles, and S$500 for e-bikes. Upon completing another 100 orders by January 31 next year, they will receive the remaining half of the grant.

All the food companies have partnered with SG Bike, which is giving free rentals to eligible riders till the end of the year for a S$100 refundable deposit.


Meanwhile, NTUC announced on Friday its measures to help e-scooter delivery riders.

NTUC union members who are no longer able to make food deliveries with their e-scooters can receive S$200 worth of Kopitiam and NTUC FairPrice gift cards, while new sign-ups will get S$100 worth.

NTUC is also offering training programmes covering areas such as safety, service management and first aid to those who trade in their e-scooters. Riders who wish to switch jobs can get help from NTUC’s Employment and Employability Institute.


Category: Singapore

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