Singapore:Another insurer provides COVID-19 travel cover

04-Dec-2020 Intellasia | AsiaInsuranceReview | 6:02 AM Print This Post

AXA Insurance recently launched its enhanced travel insurance offering called ‘AXA SmartTraveller’ with COVID-19 cover. This offering now provides insurance coverage for some scenarios that have been excluded from travel insurance plans since the declaration of COVID-19 as a global pandemic.

From 1 December, both existing and new AXA SmartTraveller customers in Singapore will be covered by benefits for a range of situations arising from COVID-19 such as overseas medical expenses, overseas hospitalisation allowance, overseas quarantine allowance, emergency medical evacuation and repatriation, pre-departure trip cancellations and postponement as well as trip curtailment or rearrangement losses.

The enhancement to the policy comes after AXA partnered with Scoot in September to make COVID-19 coverage available at no additional charge to the carrier’s passengers who have purchased a Scootsurance travel insurance policy for flights departing Singapore.

“As Singapore gradually reopens its borders to more forms of travel and allowed arrangements, the gap in insurance protection for COVID-19-related scenarios puts a dent in travellers’ confidence that they can travel safely. We have enhanced AXA SmartTraveller to include COVID-19 cover so that our customers can travel with greater peace of mind. This is part of our commitment to support them as they travel during these unprecedented times,” said AXA Insurance retail and health managing director Julien Callard.

Customers can choose from two plans the essential plan and the comprehensive plan which provide individuals with the same range of benefits but with different coverage limits.

Examples of situations where coverage will be provided include those where the traveller include:

Has to cancel the trip after failing the temperature screening at the departure gate at the airport and is later certified to be infected with COVID-19

Tests positive for COVID-19 and requires hospitalisation during the trip

Is forced to be quarantined due to COVID-19 infection whilst overseas

Is forced to cancel trip as the sole travelling companion tested positive for COVID-19

Has to rearrange itinerary, whilst overseas, as there are no flights due to COVID-19

Examples of situations where the traveller will not be covered include:

Cancels the trip in compliance with Singapore government advisory against travel to the specific destination

If the general entry requirement for all inbound visitors is to self-isolate/quarantine for 14 days upon arrival in the country, quarantine allowance is not covered

Cost of polymerase chain reaction test (or swab test) if the result is negative

Cruise holidays

One-way trips


Category: Singapore

Print This Post

Leave a Reply

You must be logged in to post a comment.