SolarWinds Survey Highlights the Business Need for Greater Collaboration Between IT Managers and CIOs

11-Mar-2015 Intellasia | Marketwired | 7:22 AM Print This Post

SolarWinds (NYSE: SWI), a leading provider of powerful and affordable IT performance management software, today released the results of its IT Trends Report 2015: Business at the Speed of IT, which reveals stronger collaboration between IT professionals and CIOs is needed to realise the full business impact of new technology. It also highlights the need to empower IT to overcome the challenge of delivering on the promise of these technologies and potential business impact in today’s increasingly hybrid environments.

While nearly all respondents (92 percent) indicated that adopting new technologies is at least somewhat important to their organisation’s long-term success, one in four (26 percent) said their CIO is either a barrier to or uninvolved in the process. Half of Australian IT professionals consider the primary role of their CIO to be providing strategic counsel and guidance, but 41 percent cited more frequent or better guidance from the CIO as their top need. Relatedly, respondents indicated a need for stronger CIO support when liaising with other business leaders (33 percent).

The findings also demonstrate the significance of IT’s ability to implement new technology on business success. Fewer than half (41 percent) of respondents said their organisations’ most recent significant technology adoption achieved the expected return on investment within the projected timeframe, citing budget limitations (74 percent) and the inability to convince business decision makers of the need or benefit (64 percent) and inability to prove return on investment (43 percent) as the top barriers to technology adoption.

Suaad Sait, executive vice president, products and markets, SolarWinds, says without empowering IT professionals to overcome these barriers, organisations will struggle to achieve expected results from technology adoption.

“Businesses can only progress and perform as quickly as IT enables them to — it’s business at the speed of IT,” said Sait. “Empowering IT — especially arming them with the skills and resources needed to successfully adopt and implement new technologies quickly — should be a top priority for every organisation. This will become more important as we move further into the hybrid cloud era. The Cloud offers tremendous opportunity to streamline business and reduce costs, yet, as the study finds, three out of five organisations have migrated less than 25 percent of their infrastructure and one in ten have not migrated anything. IT must be given the resources they need to make this transition. Otherwise their businesses may suffer.”

Key Findings


  • Nearly all — 92 percent — of respondents indicated that adopting significant new technologies is at least somewhat important to their organisation’s long-term success; of those, 39 percent said it is important and another 24 percent said it is extremely important
  • 84 percent of respondents said their organisations’ end-users were negatively affected by a performance or availability issue with business critical technology in the past 12 months; nearly one-third of those reported that such issues occurred six times or more
  • Over 50 percent of survey-takers said more resources, such as budget, personnel and time, ranked as their number one need to feel more empowered
  • More or better strategic counsel and guidance from the CIO (41 percent), stronger CIO support when liaising with other business leaders (33 percent), more or better training and development (23 percent) and greater IT department autonomy (22 percent) rounded out the list of IT’s top five needs ranked number one by IT professionals surveyed

The annual SolarWinds IT Trends Report consists of survey-based research that explores significant trends, developments and movements related to and directly affecting IT and IT professionals. The findings of this year’s report are based on a survey fielded in December 2014, which yielded responses from 177 IT practitioners, managers and directors in Australia from public and private sector small, mid-size and enterprise companies.

Additional Resources
IT Trends Report 2015: Business at the Speed of IT
IT Trends Report 2014: The New IT

Connect with SolarWinds

About SolarWinds
SolarWinds (NYSE: SWI) provides powerful and affordable IT management software to customers worldwide from Fortune 500(R) enterprises to small businesses. In all of our market areas, our approach is consistent. We focus exclusively on IT Pros and strive to eliminate the complexity that they have been forced to accept from traditional enterprise software vendors. SolarWinds delivers on this commitment with unexpected simplicity through products that are easy to find, buy, use and maintain while providing the power to address any IT management problem on any scale. Our solutions are rooted in our deep connection to our user base, which interacts in our thwack online community to solve problems, share technology and best practices, and directly participate in our product development process. Learn more today at

SolarWinds, SolarWinds & Design and thwack are the exclusive property of SolarWinds Worldwide, LLC or its affiliates. All other company and product names mentioned are used only for identification purposes and may be or are intellectual property of their respective companies.

© 2015 SolarWinds Worldwide, LLC. All rights reserved.



Wendy Ko / Mihika Gujral
Phone: 02 9956 5733
[email protected]au


Category: PRAsia

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